1. How much space do I need for a bounce house?
Most of our bounce houses are 15'x15' and require a three foot "safety space" to surround the unit. At a minimum, an 18'x18' clearance is necessary. 2. Can they be used in the rain?
We always reserve the right to cancel a reservation if there is severe weather. However, if weather conditions are marginal when we drop off the unit, and you decide to keep the unit,
we do not recommend that they be used in periods of heavy rain. The units become very
slippery when they get wet and slipping can injure children and adults. 3. How many kids can use the bounce house at one time? | Bounce Unit Size | Children under 8 | Children 9-12 | Teens 13 + | Big Kids and 18+ | | 15' x 15' | 10 | 8 | 6 | 4 |
4. How much does it cost to rent a Jump house?
We rent bounce houses according to rental duration, the size of the unit, and the day of the
week. Our web site has been designed to provide you with as much information as possible
to help you with your reservation. 5. Can I pick up the unit and set it up myself?
No. Since safety is our utmost concern, we require that our qualified technicians install the
units, check them for safe operation, and review all the necessary safety instructions with
the person renting the unit and anyone that will be involved in supervising the operation of
the bounce house. 6. How soon in advance of a function should I reserve my unit?
We typically recommend that a jump house be reserved three to six weeks in advance of the
date needed. During the summer months, the most popular units are booked at least a month in advance and many weeks we have nothing to rent. Our recommendation is that you book as
soon as you know the date you will might need a bounce house. We have a very liberal cancellation policy and we always say "It is better to be safe, than sorry".7. What is your "Bad Weather" policy?
We always reserve the right to cancel a reservation (at no penalty to you) if there are heavy
rains or high winds (over 25 mph). Safe operation of our units and customer safety is our
utmost concern. Credit Card order rentals or reservations will will receive refund minus the processing fee
incurred by Rebecca's Jolly Jumps from the Credit Card company. 8. Does the Jump house have to be set up in a backyard or on grass?
Yes, The jump houses are made of a special plastic. Placing the jump houses on asphalt will damage the unit. 9. Can the unit be set up on the pavement or in a parking lot?
No, Placing the jump houses on asphalt will damage the unit. 10. Who sets up the Jump house?
We have a team of qualified technicians that have been properly trained to set up the bounce houses so that they can be enjoyed in a safe manner. The technicians have been instructed on how to prevent "tripping" and shock hazards. 11. How long can I rent a Jump house for?
We have a couple of standard rental periods. All Day ( 4 to 8 hrs) or 1/2 Day ( 1 to 4 hrs) 12. Are the units new and clean?
No. All of our units have been used for previous rentals, and we have a policy of rotating units
our of our inventory after a year or two, depending on their use. We want to make sure that we have a "young" inventory that is made up of the current styles. As far as clean, we clean each
unit (with disinfectant and a mini vacuum to get in the crevices) after each use. If you ever find
that one of our bounce houses doesn't meet your standards for cleanliness, you will not be charged for that rental. 13. Does there have to be an adult supervisor present?
Yes. During our safety review after the unit is set up, we make it clear that a supervisor must
be present when anyone is in the unit to ensure its safe operation. The supervisor is there to help kids and individuals get in and out of the unit safely. 14. How long does it take to set up the Jump house and take it down?
Yes. During our safety review after the unit is set up, we make it clear that a supervisor must be present when anyone is in the unit to ensure its safe operation. The supervisor is there to help
kids and individuals get in and out of the unit safely. 15. What do you need to set up the unit?
All we really need is a relatively flat, open area that does not have any overhead obstructions and a power outlet within 50 feet of where the unit is to be set up. If no electricity is available, portable generators are available upon request for an additional price. 16. What happens when the unit is delivered?
When the unit is delivered, our technician will inspect the site where the unit is to be placed to ensure that it is free of any obstacles or hazards to the unit or anyone playing in it. After the inspection, we will set-up the unit and review safe operating instructions. 17. How do the kids get safely in or out of the jump house?
All of our jump houses have an inflated safety step that is an integral part of the unit. The step is slanted so that they can crawl up into the unit through a small opening in the front of the unit.
When they need to exit the unit, they will exit feet first, while sliding on their bottom or on their tummies. We require that a supervisor be present at all time to ensure that the kids are enjoying
the unit in a safe manner and to help with entering and exiting the unit. 18. Do I have to keep the blower on at all times?
There is really no need to turn off the blower when the unit is set-up for enjoyment. The unit
uses less energy than a hair dryer and will ensure that the unit is always ready for enjoyment. However, if you do need to turn off the unit for any reason, it is perfectly safe. Just make sure everyone has exited the unit and make sure that the unit collapses onto itself and not on any
sharp objects or obstructions. 19. How are the jump houses cleaned?
After each use, our bounce houses are thoroughly vacuumed (even between the seams) to get dirt and debris out of the unit and wiped down with a disinfecting cleaner. We pride ourselves on delivering new, clean and attractive units for your enjoyment. 20. Do you require a deposit?
Yes. A $50 security deposit is required to ensure that your bounce unit is reserved for your
event. We also ask that we have a credit card number on file before the unit is delivered. The security deposit is fully refundable as long as you abide by our cancellation policy. 21. What are your methods of payment?
We are very flexible as far as payment. We accept Cash, Checks, and Money Orders. 22. Can a jump house be set up indoors?
Yes, we do set-up our units indoors, assuming that the space is large enough to accommodate
the unit. Spaces that are typically large enough are gyms, stages, shopping malls, and convention halls, just to name a few. 23. Can I rent a unit late in the evening or over night?
Yes, we are very flexible concerning our rental periods. However, if we feel that the unit will not be safe in the late evening or over night, we reserve the right to deny such rentals. 24. Will the jump house harm my lawn?
No, the unit will not harm your lawn. We place a tarp down under the bounce house to make
sure that any movement will minimize any damage. Rebecca's Jolly Jumps assumes no liability
if the lawn is damaged. 25. What is your cancellation policy?
We require a $50 deposit for any reservation of our jump houses. This deposit is fully refundable
if you # your rental date. Naturally, this does not apply to cancellations due to weather or unsafe conditions.
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