Frequently Asked Questions
Q. How does your Character Party work?
A. It's easy! Just choose a character from our various Character categories in our navigation bar and give us a call or fill out our contact form. We'll contact you with party details and get you booked. Your character will arrive in full costume, entertain your child guests with your package and take photos with all your guests.
Q. What forms of payment do you accept?
A. Credit Card, PayPal. Your entertainment will only be officially reserved with a deposit payment at the time of booking. For parties, you pay the balance the day prior to your event. We do not hold dates for anyone without payment. We do not accept checks.
Q. Do I give the character a gratuity?
A. Yes! Gratuity is not mandatory, however, we do encourage a cash gratuity for our performers.
Q. Are character visits just for children?
A. Of course not. Character visits are for all ages!
Q. For what occasions are character visits ideal?
A. Character visits are perfect for just about any occasion! Birthdays, anniversaries, special occasions, hospital visits, day cares, festivals, special events, grand openings; church functions, holiday events, office parties, corporate event entertainment, singing telegrams and much more!
Q. Where can a character be sent to?
A. Our characters can make appearances to homes, schools, hospitals, offices, libraries, day cares and more! Some venues have their own restrictions and guidelines, so please check if your venue allows outside entertainment before booking.
Q. Is there a deposit required to reserve a character?
A.Yes, we require a non-refundable deposit to reserve all parties and events. We accept all major Credit Cards and Paypal payments. We do not accept checks for birthday parties.
Our entertainers are hired as performers, not child care providers. As such, clients must monitor and take responsibility for any disruptive guest's behavior.